During an Outage

If Your Electricity Goes Out...

Before contacting us at 1-800-670-1012 for assistance find the answers to the following questions...
  • Are your neighbours without power? If your neighbours have power then your breaker may have tripped or you may have blown a fuse.
  • Have you checked your main breaker?
  • Do you have part power?
  • Do you smell anything burning?
  • Did you hear a loud bang inside or outside the house?
  • Did you see a flash of light?
  • Do you see a wire down or hanging low outside?
  • Have you unplugged all electrical equipment?

During a Power Outage

Review our safety and household tips for what to do during an outage...
  • Get up-to-date with outage information by visiting our online outage map.
  • Follow the local weather reports.
  • Drain your water lines if there is a chance of water freezing.
  • Put non-toxic antifreeze in your toilet sink traps and floor drains.
  • Keep doors and drapes closed.
  • Turn your thermostats down to the lowest setting or switch them off.
  • Light your wood stove or fireplace before the house cools down.
  • Do not use camp stoves, barbecues, generators or kerosene heaters indoors (they emit carbon monoxide that could result in serious poisoning or fatality).
  • Do not enter your basement if it floods. An electricity source may have come in contact with an appliance. Call a professional electrician to disconnect your electricity. Never touch your circuit breaker or electrical outlets while standing in water or touching a wet surface with your hands.
When your electricity comes back on...
  • If your basement was flooded please call Maritime Electric at 1-800-670-1012 before turning on your power.
  • Turn up your thermostat 15 minutes after the electricity is back on.
  • Turn off your standby heating.
  • If you used antifreeze, flush your toilets, sinks and floor drains.
  • Plug in your appliances 15 minutes after the electricity is back on.
  • Replenish your emergency kit supplies that were used during the power outage.