Potential Postal Service Disruption

Canada Post has recently announced a potential service disruption that may affect postal service, including Maritime Electric paper bills.
We are pleased to offer a variety of ways for you to keep up-to-date with your bills in the event of a postal service disruption.

Viewing Your Bill:

Customers that use paper bill statements can do the following in order to receive a statement balance:

  • Create a MyPower Account at maritimeelectric.com to view your bills online and sign up for paperless billing;
    • With a MyPower Account you can get paperless billing, view your bills online 24/7, manage multiple accounts, see information about outages affecting your premise, view consumption history for the past five years, and view bill and payment history for the past five years.
  • Phone our Contact Centre at 1-800-670-1012 and ask a Customer Service Representative.

Paying Your Bill:

To prevent delays and late payment charges, customers receiving paper bill statements are asked to:

  • Sign up for Pre-Authorized Payment to avoid late payment charges – bills are automatically paid from your bank account;
  • Pay in person at your bank or using the online or telephone bill payment services, offered by most financial institutions;
  • Make payments at designated Payment Centres across PEI;
  • Pay with your credit card through Paymentus, a third party online payment service. A fee of 1.75% will be charged.

We're here to help. If you have any questions, please contact us at 1-800-670-1012, 8:00 a.m. - 5:00 p.m., Monday to Friday, or email customerservice@maritimeelectric.com.